At Zavia Journey, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information from you when you visit our website, make a purchase, contact us, or subscribe to our newsletters. This information may include your name, email address, shipping address, and phone number.

We also collect non-personal data, such as browser type, device information, IP address, and browsing behavior, to help us improve our services and website functionality.

How We Use Your Information

We use the information we collect to:

  • Process your orders and deliver products
  • Respond to customer service inquiries
  • Send updates, promotions, or newsletters (if you’ve opted in)
  • Improve our website performance and customer experience
  • Comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers who help us operate our business, such as shipping and IT support providers. These parties are obligated to keep your information secure and use it only for the services we request.

We may also disclose information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies allow us to remember your preferences and customize content.

You can choose to disable cookies in your browser settings, but this may affect site functionality.

Your Rights and Choices

You have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us

To make any of these requests, please email us at [email protected].

Opt-Out Instructions

If you no longer wish to receive promotional emails from us, you can opt out by:

  • Clicking the “Unsubscribe” link in any promotional email
  • Emailing us directly at [email protected] with the subject “Opt-Out Request”

Please allow a few days for your preferences to be updated.

International Data Transfers

As we operate worldwide, your information may be transferred to and processed in countries outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].